Features
Everything between "new order" and "delivered"
What invertbyte does today. Things still on the way are marked as coming soon.
Orders
All your orders in one list
Orders from your Shopify store arrive on their own. Phone, Instagram or walk-in orders can be added by hand, so nothing lives in a notebook.
- Shopify orders, products and customers imported, new orders within minutes
- Add orders by hand with products, discounts and delivery charges
- Statuses that fit Pakistani COD selling: pending, confirmed, on hold, packed, booked, delivered, returned
- Search by order number, phone or customer name
- Notes and a full history of who did what on every order
- WooCommerce and Daraz orders Coming soon
Automation
Rules that check every order for you
Build a rule once, or start from a ready template. invertbyte runs it on every new order and shows you exactly what it did.
- Checks address, phone and email, and spots duplicate orders
- COD risk: flags customers with returns, or ones you blacklisted
- Puts orders on hold, adds tags and notes, changes status
- Creates tasks for your team — e.g. "call to confirm"
- Books orders with your courier automatically
- Sends an email to the customer or your team
- Test a rule on a real order before turning it on, and see every run afterwards
Couriers & fulfillment
Book, print and hand over — in one go
Connect your own courier accounts. Your rates and your COD payments stay between you and the courier.
- PostEx and Leopards connected; any other courier can be recorded by hand
- Book many orders at once with your default courier
- All airway bills in one PDF, ready to print
- Packing check: scan the airway bill, then each item — a wrong or missing item is caught before the box is closed
- Rider handover: scan each parcel as the rider takes it — what's left on the list didn't go
- Scan with your phone camera or a barcode gun — PostEx and Leopards labels both read
- Pickup request / load sheet for the rider
- Automatic tracking — the order status follows the parcel
- Cancel a booking from invertbyte
- TCS, M&P and Trax Coming soon
Returns & COD
Know what came back, and what was paid
Returned parcels are the most expensive part of COD. invertbyte keeps track of each one until it is back on your shelf.
- Scan returned parcels in at your warehouse, with your phone camera or a barcode gun
- See returns the courier marked but you haven't received yet
- Record COD received from the courier
- Payments on each order, including part payments
Customers
One history for every customer
Customers are matched by phone number across all their orders, so "0300…", "+92300…" and "92300…" are the same person.
- Orders, deliveries and returns for each customer
- Delivery rate, so you can spot risky customers at a glance
- Blacklist customers who keep refusing parcels — automation uses it
- Private notes about a customer for your team
Customers confirm their orders on WhatsApp
Your automation rules message customers on WhatsApp — from invertbyte's number or your own — in English, Roman Urdu or Urdu.
- Order confirmation with Confirm / Cancel buttons — the order updates itself
- Cancel puts the order on hold and creates a task to call the customer
- Shipped message with the courier and tracking number
- Out for delivery: a reminder to keep the cash ready, so fewer parcels are refused
- Delivered thank-you message
- Ask for a complete address — the customer's reply lands on the order
- Messages in English, Roman Urdu or Urdu — pick one for each rule
Team & dashboard
Your whole team, each with the right access
Invite packers, call agents and managers. Each person sees and changes only what you allow.
- Permissions per person for orders, products, customers, couriers, automation and more
- Warehouse access on its own: a packer can pack, hand over or receive returns without changing orders
- Tasks board for follow-ups
- Dashboard: today's orders, bookings and deliveries, plus orders and parcels that are stuck
- Search across orders, customers and products from anywhere — or scan a parcel label to open its order
See it on your own orders
A 20-minute call. We connect your store and courier with you, and your orders start coming in the same day.